Elevating personal service
For ING, we established the ultimate digital 'concierge' for their key clients.
Appreciation
ING wanted to offer something extra for its Private Banking clients: a concierge service named Ki. Faraday guided the entire process: from strategy and design to the implementation of the digital platform.
Personal service
Ki not only provides inspiration. Through the app, it is also possible to make special requests to a personal assistant. Think of arranging a meeting with an artist or a private tour of a museum. Unforgettable moments.
Always secure
To manage all content and services safely, Faraday set up a comprehensive platform for internal and external stakeholders (concierges, bankers, content managers) that meets the highest standards. This allows all ING stakeholders to work smoothly, and ING can connect its clients with peace of mind!