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From finance to healthcare and B2B services: insights from our daily practice that help improve your customer journeys.
An expert view on synthetic users as a tool in user research
How to start making pension communication more personal
Virtual pension participants that assess and enrich existing content
Q&A with Niels on our vision on pensions and the experiments in Project Mañana
Creative Director Erick shares five random observations from his most recent trip to Japan
Is the new standard also a big challenge?
A three-step guide with examples and templates, so you can get started directly.
5 do's and 5 don'ts to improve the effectivity of your chatbots
Why so many new digital health tools fail
Faraday is ISO 27001 certified!
What Leadinfo is, what it does and what it means for our clients' customer journeys
Faraday Field Notes
What works, what doesn't, and what surprises us in creating better journeys? We learn by doing. And you're reading along. Case studies, learnings, and other inspiration. Every quarter, straight to your inbox.